• All prices are per day and flat, varies depending on the number of people.
• Accommodation, bed linen, towels, heating, water, gas and electricity, final cleaning, and all fees and taxes are included in price, except the local tax.
• The amount of local tax is determined by the local deliberation of the community where the accommodation in force at the time of stay (January 2026 : Euro 3,00 per person and day over 14 years).
• The following are calculated separately: Bread roll service, farm products and use of the washing machine;
• If the apartment is left very dirty, a cleaning fee of Euro 60 will be charged additionally.

Please take note: booking is confirmed upon payment of deposit of confirmation (booking confirmation) and the sending of booking confirmation. Deposits will not be returned in case of cancellation. The following cancellation policies also apply:

Cancellation policies in accordance with Art. 1382 ZGB
There’s not provided a right to withdraw from the contract in accordance with the Italian consumer protection law (d.lgs. 206/2005) – yet we allow you to withdraw from the contract under the following conditions:
Bookings may be cancelled up to 60 days prior to the set arrival date free of charge. Only the deposit is retained.
In case of cancellations by the guest on or after the 60 days before the agreed arrival day, he is obliged to pay the following cancellation fees:

• Cancellation between 60 days and 30 days before the arrival day: 40 % of the agreed total price
• Cancellation between 30 days and 7 days before the arrival date: 70 % of the agreed total price
• Cancellation less than 7 days before the arrival date: 100 % of the agreed total price

In case of no show or in case of anticipated departure, the total price for the complete stay is charged. The deposit effected in advance will be charged with the cancellation fee. Please let us know in good time if you have to cancel your holiday.

• GENERAL:
  It is explicitly referred to the norms art. 45-67 of the Italian consumer protection law (d.lgs. 206/2005).
• HOLIDAY CANCELLATION INSURANCE:
  We recommend that you take out Red Rooster holiday cancellation insurance after booking your stay. This will cover cancellation charges, meaning that you can look forward to your holiday in a more carefree manner. Further information regarding costs and how to take out the insurance can be found here »

• Please take note: booking is confirmed upon payment of deposit of 30% (via bank transfer). The remaining amount can be paid on site in cash or via bank transfer before commencement of the holiday.
• Our bank data:
  Raiffeisenkasse Hochpustertal in the name of: Tschurtschenthaler Martin
  IBAN: IT 71 J 08020 58790 000301263951
  SWIFT-BIC: RZSBIT21009
• We accept cash or bank transfer.

You can pay with cash for amounts under Euro 3.000,00 by bank transfer and with Debit card

• Holiday flats and rooms are ready after 4.00 p.m. on arrival day.
• On departure day we ask you to vacate the flat or room by 9.30 a.m.

Upon completion of the accommodation contract, the Südtirol Alto Adige Guest Pass (consequently Guest Pass) will be issued to the guest, which according to the decision of the South Tyrolean regional government No. 732/2022, is valid for the entire duration of their stay as well as from 0:00 on the day of arrival unto 24:00 on the day of departure.
The Guest Pass includes the use of all public transport within the “Südtirolmobil” network area as well as additional services, which vary depending on the tourism organization. Detailed information can be found at: suedtirol-guestpass.info
The sole entity carrying the Guest Pass in South Tyrol is the Mobilitätskonsortium, appointed as the unified coordination point in accordance with the above decision of the South Tyrolean regional government by the Provincial Association of Tourism Organizations of South Tyrol on November 16, 2022.The details of the additional services associated with the Guest Pass and the conditions of use of the Guest Pass are communicated by the third party responsible for issuing and managing the Guest Pass. Detailed information is available at suedtirol-guestpass.info

We make efforts to supply you with correct and complete information on this website. However, we do not carry liability or provide guarantees for the information being up-to-date, correct or complete. We reserve the right to make changes or additions to the information provided without prior notice. Offers or booking confirmations are binding. Despite our careful checking of the content, we can take no responsibility for the content of external links. Only the operators of the linked webpages are responsible for their content.

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